| Requirements |
Minimum Qualifications- Education & Prior Job Experience:
• Bachelor’s degree in relevant field or equivalent experience/training
• 5 years experience in a Crew Scheduling or Crew Resource environment
Preferred Qualifications- Education & Prior Job Experience:
• N/A
Skills, Licenses & Certifications:
• Knowledge of FOS SABRE
• Knowledge of Pilot Collective Bargaining Agreement and other related documents
• Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Demonstrated ability to lead based on the American Airlines leadership model
• Strong customer service focus (internal and external)
• Excellent analytical thinking and problem-solving abilities
• Knowledge of various operational and administrative processes associated with crew scheduling and contracts
• Knowledge of airline applications
• Knowledge of quality management, program analysis skills and testing techniques
• Ability to work with minimal supervision
• Ability to be flexible and capable of adapting to constant change
• Ability to prioritize tasks and handle tasks concurrently; ability to work in a stressful environment
• Ability to speak with crew members regarding contractual and FAR assignments
• Ability to prepare and deliver written and verbal presentations
• Ability to use reference materials and other resources to complete tasks
• Ability to effectively facilitate meetings
• Ability to work and collaborate all levels of management and union groups
• Ability to report to work on a regular and timely basis |